Privacy Policy

1. Introduction

Throttle Finance ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (throttle.finance) or use our automotive financing and vehicle sales services. We are headquartered in British Columbia, Canada, and serve customers across Canada.

2. Compliance with Canadian Privacy Laws

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws across Canada, including British Columbia's Personal Information Protection Act (PIPA). This policy outlines our practices in accordance with these federal and provincial privacy laws.

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, address, phone number, email address)
• Financial information (income, employment details, credit history)
• Identification information (driver's license, social insurance number)
• Vehicle preferences and purchase history
• Insurance information
• Banking and payment information

3.2 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referral sources and search terms
• Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal information for the following purposes:

• Processing financing applications and credit assessments
• Facilitating vehicle sales and related services
• Providing customer support and service
• Communicating about your account and transactions
• Marketing our products and services (with your consent)
• Complying with legal and regulatory requirements
• Improving our website and services
• Preventing fraud and ensuring security

5. Information Sharing and Disclosure

We may share your personal information with:

• Financial institutions and lenders for financing approval
• Credit bureaus and reporting agencies
• Insurance companies for coverage verification
• Government agencies as required by law
• Service providers who assist with our operations
• Legal and professional advisors
• Third parties with your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Enable social media features
• Track marketing campaign effectiveness (including Facebook Pixel)

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements.

9. Your Privacy Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Request deletion of your information (subject to legal requirements)
• File a complaint with privacy authorities
• Receive information about our privacy practices

10. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as social media platforms, payment processors, or analytics providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us through our website's chat feature.

15. Privacy Officer

We have designated a Privacy Officer responsible for ensuring compliance with privacy laws and handling privacy-related inquiries. You may contact our Privacy Officer through the contact information provided above.